FOVI Support

Help for the FOVI and FOVI Cine iOS apps, published by Curtis Wiseman.

FOVI is an iPhone camera with full manual control and an AI assistant, Assist, that sets the camera up from a one-line description of your shot. FOVI Cine controls Sony cameras from your iPhone with the same Assist, and applies its recommendations to the camera for you.

Contact

Email curtiswisemangordan@gmail.com. So we can help quickly, please include:

• Which app: FOVI or FOVI Cine
• Your iPhone model and iOS version
• For FOVI Cine, your camera model
• What you were doing, what you expected, and what happened instead

Screenshots or a short screen recording help a lot.

FOVI

Camera and capture

• Every control in FOVI is free and works without an internet connection.
• Formats such as Log, ProRes, and HDR depend on your iPhone model and the selected resolution and frame rate. FOVI offers only what your device reports it can do.
• Photos and videos are saved to your Photos library. If saving fails, check that FOVI has Photos access in Settings → Privacy & Security → Photos.

FOVI Assist

• Assist needs an internet connection. Shooting never does.
• The first time you use Assist, FOVI asks before it sends the scene and your description to OpenAI. You can withdraw that permission in Settings → Privacy. See the Privacy Policy.
• Assist recommends changes and shows them for review. Nothing is applied until you tap Apply.
• If the scene or your settings change after an analysis, Assist asks you to analyze again rather than apply a stale recommendation.
• The free plan includes a set number of Assist requests each month. When they are used up, the camera keeps working and Assist offers FOVI Plus.

Purchases and FOVI Plus

• FOVI Plus adds more Assist requests each month. It is optional: nothing in the camera is locked without it.
• Plans are shown in the app under Settings → FOVI Plus. Purchases go through the App Store and are billed to your Apple Account.
• FOVI Cine Pro includes FOVI Plus. If you subscribe in FOVI Cine, FOVI recognises it on the same iPhone.

Restore Purchases

• Open Settings → FOVI Plus → See plans, then tap Restore Purchases.
• Make sure you are signed in to the same Apple Account that made the purchase.

Basic troubleshooting

• Close and reopen the app, then try again.
• Check that FOVI has Camera, Microphone, and Photos access in Settings → Privacy & Security.
• If Assist says it is unavailable, check your connection and try again in a few minutes.
• Restart your iPhone if the camera preview does not appear.

FOVI Cine

Sony camera connection

• Enable the camera's network remote control (on most bodies under Network → Remote Control or PC Remote) and connect the camera and your iPhone to the same Wi-Fi network, or use the camera's own access point.
• iOS asks for Local Network permission the first time. If you declined, enable it in Settings → Privacy & Security → Local Network → FOVI Cine.
• If the camera is not found, turn the camera's network setting off and on, then scan again.

Live view

• Live view streams from the camera over your local network. Frame rate and latency depend on the network and the camera model.
• If live view stops, keep the camera awake and within Wi-Fi range. FOVI Cine reconnects automatically when the camera returns.

FOVI Assist

• Assist reads your camera's real settings and, when live view is running, a single snapshot of the scene. It needs an internet connection.
• The first time you use Assist, FOVI Cine asks before it sends the scene and your description to OpenAI. You can withdraw that permission under Camera → Settings → Privacy. See the Privacy Policy.
• Recommendations are shown for review first. Nothing on the camera changes until you tap Apply.
• The free plan includes a set number of Assist requests each month. When they are used up, camera control stays free and Assist offers FOVI Cine Pro.

Apply and camera verification

• Apply writes each selected change to the camera one at a time and reads the setting back to verify it.
• A change the camera rejects is reported as such, never silently skipped. Some settings are read-only in certain shooting modes; switch the camera's mode and try again.
• If the camera's settings changed since the analysis, Assist asks you to analyze again.

Purchases and FOVI Cine Pro

• FOVI Cine Pro adds more Assist requests each month and includes FOVI Plus in the FOVI app. Camera control and live view are free without it.
• Plans are shown in the app under Settings → FOVI Cine Pro. Purchases go through the App Store and are billed to your Apple Account.

Restore Purchases

• Open Settings → FOVI Cine Pro → See options, then tap Restore Purchases.
• Make sure you are signed in to the same Apple Account that made the purchase.

Basic troubleshooting

• Close and reopen the app, then reconnect to the camera.
• Confirm the camera and iPhone are on the same network and that Local Network permission is granted.
• Update the camera's firmware if a setting behaves unexpectedly.
• If Assist says it is unavailable, check your connection and try again in a few minutes.

Privacy

Read our Privacy Policy.